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FREQUENTLY ASKED QUESTIONS
We accept all major debit and credit cards, Apple Pay, PayPal, and Google Pay.
Yes. A confirmation email will be sent to the email address provided during checkout once your purchase is completed.Please review the confirmation carefully and keep it for your records.
For cosmetics, products, orders, or refund requests:jussnicstudioscosmetics@gmail.comFor shows and production-related questions:jussnicproductionstudios@gmail.comPlease include your order number when contacting us about a purchase.
Visit the Juss Nic Production page, choose the show you want to watch, and select an episode from that show’s section. You Can also watch on Youtube @ Juss Nic Productions Studios. TikTok @jussni and Facebook Page Juss Nic Productions
Yes. Juss Nic Production Studios features multiple original productions, including miniseries with multiple seasons. Each show has its own section containing its available episodes.
Both companies are part of Juss Nic Studios. The cosmetics introduce the moods, confidence, and glamour of the brand, while the original productions bring its stories, characters, and emotions to life.
Yes. Email jussnicproductionstudios@gmail.com and include:• Your full name• Your contact information• A description of your idea• The type of collaboration or screenwriting assistance you’re requestingWe will review your inquiry and respond with the next steps.Please note that collaborations are free. Professional screenwriting services are available for a fee.
Yes. For podcast appearances, interviews, and media inquiries, email:jussnicstudios@gmail.comYou may also submit your request through our Contact Us page.Please include your name, company or organization, contact information, and the reason for your inquiry. We will review your request and contact you with further assistance.
No. Refunds and replacements are not provided for a change of mind, personal preference, or dissatisfaction with a selected shade. Please review the product photographs and descriptions carefully before ordering.
Email jussnicstudioscosmetics@gmail.com and provide:• Your full name• Your order number• The email address used to place the order• The name of the affected product• A clear description of what happened• Clear photographs of the product, packaging, shipping label, and damage• A video if needed to demonstrate the issuePlease keep the product and all original packaging while your request is being reviewed.
No. Every request is reviewed individually. Depending on the circumstances and information provided, Juss Nic Studios Cosmetics may issue a full or partial refund, send a replacement, reship the order, or deny the request.
You will be notified of our decision by email within two business days after we receive all required information. Missing information or unclear photographs may delay the review.
Approved refunds will be issued to the original payment method. The time required for the funds to appear may vary depending on your bank or payment provider.
Yes. After your order is completed, a confirmation will be sent to the email address entered during checkout. Please review the information carefully and keep the confirmation for your records.
Email us as soon as possible at jussnicstudioscosmetics@gmail.com and include your order number and requested change. We will try to assist you, but changes and cancellations cannot be guaranteed after an order has entered processing or has shipped.
Contact us immediately at jussnicstudioscosmetics@gmail.com with your order number and the correct address. We cannot guarantee that an address can be changed after processing or shipping has begun.
When tracking information becomes available, it will be sent to the email address associated with your order. Please allow the shipping carrier time to update the tracking record.
First, check with members of your household, neighbors, leasing office, or building management. You should also contact the shipping carrier directly for assistance.Juss Nic Studios Cosmetics is not responsible for packages marked as delivered by the carrier. Shipping-related requests may be reviewed individually, but a refund or replacement is not guaranteed.
Visit the Lip Service page or select Shop Cosmetics to browse the complete collection. Select any product to view its description, price, available options, and additional information.
The Episode 1 Collection includes AdDiction Solid Lipstick, AdDiction Liquid Lipstick, RED Flags Solid Lipstick, RED Flags Liquid Lipstick, the AdDiction and RED Flags Duo Liquid Lipstick, Luxury Lip Oil in large and mini sizes, Sweet Scrub Strawberry Lip Scrub in large and mini sizes, and Remove & Hydrate Lipstick/Gloss Remover.
Juss Nic Studios brings beauty and entertainment together under one brand. Shop the latest lip collections from Juss Nic Studios Cosmetics, then explore original shows from Juss Nic Production Studios—all in one place.
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